PRIVACY POLICY

AMP Exterior Services LLC
Last Updated: May 2026

AMP Exterior Services LLC (“AMP,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, schedule services, communicate with us, or otherwise interact with our business.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information including, but not limited to:

Contact Information

• Full name

• Phone number

• Email address

• Property/service address

• Billing address (if applicable)

Service Information

• Requested services

• Project details

• Photos submitted by customers

• Appointment preferences

• Communication history

Payment Information

When payments are processed, payment details may be collected and processed by secure third-party payment processors. AMP Exterior Services LLC does not store full payment card information directly unless explicitly stated.

Website Usage Information

We may collect technical information such as:

• IP address

• browser type

• device type

• operating system

• pages visited

• time spent on pages

• referring websites

• interaction data

This may be collected through cookies, analytics tools, advertising pixels, or similar technologies.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

• providing estimates

• scheduling services

• communicating with customers

• processing payments

• delivering requested services

• customer support

• internal recordkeeping

• improving website functionality

• analyzing website performance

• preventing fraud or abuse

• marketing and advertising

• follow-up communications

• responding to inquiries

3. Marketing Communications

By providing your contact information, you may receive communications related to:

• quotes

• appointments

• service updates

• invoices

• follow-up communications

• promotions or service announcements

Customers may opt out of promotional communications at any time by contacting us or following applicable unsubscribe instructions.

Transactional/service-related communications may still be sent when necessary.

4. Text Messaging, Calls & Communication Consent

By providing your phone number to AMP Exterior Services LLC, you consent to receive communications from us related to your inquiry, estimate, scheduled services, account activity, customer support, appointment reminders, project updates, invoices, and other service-related communications via phone call, voicemail, and text message.

If you opt into promotional communications, you may also receive occasional marketing or promotional messages regarding services, offers, or announcements.

Message frequency may vary.

Standard message and data rates may apply based on your mobile carrier plan.

Consent to receive text messages or calls is not a condition of purchasing services.

Customers may opt out of promotional text communications at any time by replying STOP or by contacting AMP Exterior Services LLC directly.

Service-related communications necessary to fulfill active services may still be sent when applicable.

5. Photos, Videos & Media

Customers may voluntarily provide photos or videos for quoting or service evaluation.

AMP Exterior Services LLC may also create project-related media during service performance.

Use of project media for promotional purposes is governed by our Terms & Conditions.

6. Cookies, Analytics & Tracking Technologies

Our website may use:

• cookies

• analytics tools

• tracking technologies

• advertising pixels

These may help us:

• understand website usage

• improve performance

• optimize advertising

• analyze visitor behavior

• measure campaign effectiveness

Third-party providers may also collect data according to their own privacy policies.

7. Third-Party Services

We may use third-party providers including, but not limited to:

• payment processors

• website hosting platforms

• scheduling software

• CRM/customer communication tools

• analytics providers

• advertising platforms

• email/SMS communication providers

These providers may process data as necessary to support business operations.

AMP Exterior Services LLC is not responsible for the privacy practices of independent third-party services.

8. Data Sharing

We do not sell customer personal information.

We may share information only when reasonably necessary to:

• process payments

• provide requested services

• operate business systems

• comply with legal obligations

• protect business rights or safety

9. Data Security

We take commercially reasonable measures to protect customer information.

However, no internet transmission or electronic storage method is guaranteed to be completely secure.

10. Data Retention

We retain information as reasonably necessary for:

• business operations

• recordkeeping

• tax/accounting obligations

• legal compliance

• dispute resolution

Retention periods may vary depending on the type of information.

11. Customer Rights

Customers may request to:

• access certain personal information

• correct inaccurate information

• request deletion where appropriate

• opt out of promotional communications

Certain business or legal obligations may require retention of some data.

12. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children.

13. External Links

Our website may contain links to third-party websites.

AMP Exterior Services LLC is not responsible for external content or privacy practices.

14. Policy Changes

We may update this Privacy Policy at any time.

Updated versions become effective upon posting.
 

15. Contact Information

AMP Exterior Services LLC
Dallas-Fort Worth, Texas
📧 contact@ampexteriorservices.com
📞 (682) 200-9898