TERMS & CONDITIONS

AMP Exterior Services LLC
Last Updated: May 2026

Welcome to AMP Exterior Services LLC (“AMP,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website and engagement of our services. By booking, scheduling, approving an estimate, or using our services, you agree to these terms.

1. Acceptance of Terms

By engaging AMP Exterior Services LLC for any service, the customer (“Customer”) agrees to be bound by these Terms & Conditions. These terms apply to all residential and commercial services unless otherwise agreed in writing.

2. Services & Estimates

All estimates provided by AMP Exterior Services LLC are valid for 30 days unless otherwise stated.

Estimates are based on:

• visual inspection

• customer-provided information

• reasonably observable site conditions

If actual conditions differ from what was represented or reasonably visible, AMP reserves the right to adjust pricing accordingly.

Examples include:

• heavier contamination than expected

• larger service areas

• restricted access

• excessive buildup

• hidden damage

• additional requested work

Approval of an estimate constitutes authorization to perform the agreed services.

3. Scheduling, Access & Site Readiness

Customers are responsible for ensuring the property is ready for service at the scheduled appointment time.

Customer responsibilities include:

• providing safe and clear access

• moving vehicles

• removing obstructions

• securing pets

• moving fragile items, decorations, planters, furniture, and valuables

• ensuring all windows and doors are properly closed and sealed

• providing working water access

• providing electrical access if needed

AMP Exterior Services LLC is not responsible for delays or inability to perform service caused by inaccessible property or customer failure to prepare the site.

4. Cancellation, Rescheduling & No-Show Policy

Free Cancellation

Appointments canceled or rescheduled more than 24 hours prior to scheduled service may be changed at no charge.

Late Cancellation

Appointments canceled within 24 hours of scheduled service are subject to a cancellation fee equal to:

25% of the quoted service total OR $100, whichever is greater.

This covers:

• reserved scheduling time

• labor allocation

• route planning

• lost business opportunity

No-Show / Inaccessible Property

If AMP arrives and service cannot be completed due to:

• customer absence (if required)

• inaccessible property

• locked gates

• blocked work areas

• unavailable water/electrical access

• unsafe conditions caused by the customer

• failure to complete required preparation

the appointment may be considered a no-show/service call and applicable charges remain due.

5. Trash Bin Cleaning Service Terms

For trash bin cleaning services:

Customers must ensure:

• bins are fully emptied prior to service

• bins are placed curbside or in the designated accessible service location

• bins are accessible and unobstructed

If bins are:

• not emptied

• inaccessible

• missing

• blocked

• otherwise not service-ready

AMP Exterior Services reserves the right to decline service, and the appointment may be treated as a completed service call with charges remaining due.

6. Deposits / Project Scheduling

Certain services may require a deposit prior to scheduling or commencement of work.

Projects quoted at $1,000 or greater may require a minimum 25% deposit, unless otherwise agreed in writing.

Projects involving:

• material procurement

• custom orders

• specialty equipment

• larger labor allocation

• fencing

• drainage

• irrigation installation

• other larger project services

may require a larger deposit at AMP Exterior Services LLC’s discretion.

Deposits secure scheduling, labor allocation, and material purchasing.

If a customer cancels after materials have been purchased, labor has been allocated, or scheduling commitments have been made, deposited amounts may be partially or fully retained to cover incurred costs, administrative expenses, restocking fees, and lost scheduling opportunity.

7. Payments

Payment is due immediately upon completion of service unless otherwise agreed in writing.

Accepted payment methods may include:

• credit/debit cards

• ACH/electronic transfer

• invoiced payment methods

• other approved methods

Late or unpaid invoices may be subject to collection action.

Returned payments, failed transactions, chargebacks, or disputed charges for valid completed services may result in additional fees and recovery costs.

8. Refunds / Satisfaction Policy

Due to the nature of completed exterior services, completed services are generally non-refundable.

If a customer has a service concern, they must notify AMP Exterior Services LLC within 24 hours of service completion so we may evaluate and reasonably address the issue.

9. Weather / Operational Delays

AMP Exterior Services LLC reserves the right to delay, postpone, or reschedule service due to:

• rain

• lightning

• severe weather

• unsafe conditions

• equipment failure

• staffing limitations

• circumstances beyond our control

Such delays do not constitute breach of agreement.

10. Property Conditions / Liability Limitations

Exterior cleaning services inherently involve risk, especially on aged or compromised surfaces.

AMP Exterior Services LLC is not responsible for damage resulting from pre-existing conditions including but not limited to:

• loose mortar

• deteriorated caulking

• dry-rotted wood

• oxidized siding

• poorly installed materials

• pre-existing cracks

• loose paint

• defective seals

• fragile surfaces

• improperly maintained property conditions

Cleaning may reveal pre-existing wear or hidden defects previously concealed by dirt, algae, oxidation, or buildup.

AMP’s total liability for any claim shall not exceed the total amount paid for the service performed.

11. Chemicals / Surface Risk

AMP uses professional cleaning methods, detergents, and treatment solutions.

While reasonable precautions are taken, customers acknowledge that cleaning agents, water pressure, and environmental conditions may affect:

• delicate vegetation

• sensitive finishes

• painted surfaces

• stained materials

• improperly maintained surfaces

AMP is not responsible for damage caused by undisclosed vulnerabilities or pre-existing conditions.

12. Service Limitations / Stain Removal

AMP does not guarantee removal of every stain or defect.

Some stains may be permanent or only partially correctable, including:

• rust

• battery acid staining

• oil stains

• oxidation

• deeply embedded discoloration

• mineral staining

13. Right to Refuse Service

AMP Exterior Services LLC reserves the right to refuse, discontinue, or reschedule service where conditions are:

• unsafe

• hazardous

• inaccessible

• materially different than represented

• likely to create unreasonable risk

14. Photos, Video & Marketing

AMP Exterior Services LLC may capture photographs and video footage of project areas before, during, and after service for purposes including:

• documentation

• quality control

• training

• advertising

• social media

• website marketing

• promotional materials

By engaging our services, the customer grants AMP Exterior Services LLC permission to use non-identifying project photos and video footage for lawful promotional and marketing purposes.

We will not intentionally disclose personal identifying information or exact customer addresses without customer consent.

15. Website / Third-Party Links

Our website may contain links to third-party websites or services.

AMP Exterior Services LLC is not responsible for third-party content, policies, or services.

16. Privacy

Customer information is collected solely for:

• scheduling

• communication

• estimates

• invoicing

• payment processing

• customer service

Please refer to our Privacy Policy for additional details.

17. Modifications

AMP Exterior Services LLC reserves the right to modify these Terms & Conditions at any time.

Updated terms become effective upon posting.

18. Governing Law

These Terms shall be governed by the laws of the State of Texas.

19. Contact Information

AMP Exterior Services LLC
Dallas-Fort Worth, Texas
📧 contact@ampexteriorservices.com
📞 (682) 200-9898